Privacy Policy
Last updated: March 15, 2026
Data Collection Scope
When you interact with our website or submit inquiries through our contact forms, we collect the following information:
- Business Contact Information: Name, company name, job title, email address, phone number
- Inquiry Details: Product requirements, order specifications, custom requests
- Technical Data: IP address, browser type, device information (for website optimization purposes only)
Data Usage Purpose
Your information is collected and used exclusively for the following business purposes:
- Responding to your inquiries and providing quotations
- Processing orders and coordinating production schedules
- Providing after-sales support and product updates
- Sending relevant product catalogs and industry insights (with your consent)
We do not use your data for advertising, profiling, or any purpose unrelated to our B2B business relationship.
Confidentiality Commitment
At Trayo Tableware, we take data security seriously. We commit to the following:
Zero Third-Party Sharing
Your contact information and business details will never be sold, rented, or shared with any third parties, including marketing agencies, data brokers, or competitors.
- Internal Access Control: Only authorized sales and customer service personnel can access your data
- Secure Storage: All data is encrypted and stored on secure servers with regular backups
- Legal Compliance: We adhere to GDPR, CCPA, and international data protection standards
Your Data Rights
You have full control over your personal information. You may exercise the following rights at any time:
Access & Review
Request a copy of all data we hold about you
Update & Correct
Modify outdated or incorrect information
Delete & Erase
Request complete removal of your data from our systems
Opt-Out
Unsubscribe from marketing communications instantly
How to Exercise Your Rights:
Send your request to privacy@trayotableware.com with your registered email address. We will respond within 5 business days.
Note: Deletion requests may require up to 30 days for complete removal from backup systems.
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, our team is here to help.